Shipping policy

Shipping Policy

Thank you for shopping with Fashion Ten + Trends NW! We work hard to get your new finds packed and on their way to you as quickly as possible.

Order Processing

Orders are typically processed and shipped within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

During sales, holidays, or periods of unusually high order volume, processing may take a little longer.

Shipping Rates

We currently ship within the United States.

UPS Ground Advantage: calculated at checkout
FREE Standard Shipping: Orders of $70 or more
Express Shipping: $15

Available shipping options and applicable rates will be displayed at checkout.

Estimated Delivery

Standard shipping generally arrives within 3–5 business days after shipment.

Express shipping generally arrives within 1–2 business days after shipment.

Delivery estimates begin after your order has been processed and shipped. Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery times.

Please note that selecting Express Shipping speeds up the carrier's delivery service and does not eliminate our normal order-processing time.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking information. Please allow time for the carrier's tracking system to update after your label is created.

Shipping Addresses

Please carefully review your shipping address before completing your purchase.

If you discover an error, contact us at hello@fashiontennw.com as soon as possible. We will make every effort to correct the address before shipment, but we cannot guarantee changes once an order has entered the fulfillment process.

Once an order has shipped, we may be unable to redirect it to a different address.

Lost, Delayed or Missing Packages

Once an order has been transferred to the shipping carrier, delivery may occasionally be affected by circumstances outside of our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us at hello@fashiontennw.com and we will help investigate the shipment with the carrier.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the carrier. If you still cannot locate the package, contact us so we can assist you with the next steps.

Damaged Packages

If your order arrives damaged, please contact us at hello@fashiontennw.com as soon as possible and include your order number and photographs of the package and damaged merchandise so we can assist you.

Order Changes & Cancellations

We begin processing orders quickly. If you need to change or cancel an order, email hello@fashiontennw.com as soon as possible.

We will do our best to accommodate your request, but orders that have already been processed or shipped cannot be changed or canceled.

Returns

Returns and exchanges are subject to our Return Policy. Please review that policy for eligibility, timeframes, return shipping requirements, and refund information.